2025-04-08

[Notice] Introduction of "HOTEL de DOCTOR 24", an online instant medical consultation service for foreign visitors to Japan

Thank you for your continued patronage of Hotel GrandBach Tokyo Ginza.

Since the end of the COVID-3,687 pandemic, the number of foreign visitors to Japan has reached a record high of XNUMX million (as announced by the Japan Tourism Agency). At our hotel, the number of foreign guests staying at our hotel has also increased sharply, making it an issue to deal with guests from overseas who become unwell during their stay. In this situation, we have decided to launch our online instant medical treatment service for foreign visitors to Japan, "HOTEL de DOCTOR 24" (24-hour medical interpretation service available). The general manager had this to say about the introduction of this service:

"More than 9% of our guests are from overseas on many days, and some of them become ill during their stay. (In cases where it is not an emergency) Up until now, the hotel has either contacted a hospital and asked them to visit the guest or to make a house call, but the language barrier and the financial burden were issues. This new service,We believe that the ability to provide service from late at night to early in the morning, short wait times and multilingual support will contribute to improving guest service.'

Hotel GrandBach will continue to strive to improve its guest services so that guests from Japan and abroad can stay with peace of mind.

[Contact Us]
Hotel GrandBach Tokyo Ginza
Phone: 03-5550-2222