ACCOMMODATION
AGREEMENT

(Scope of Application)

Article 1 1 The accommodation terms and conditions and related contracts concluded between Hotel GrandBach Tokyo Ginza (hereinafter the “Hotel”) and guests shall be governed by these Terms and Conditions. Matters not provided for herein shall be governed by laws and regulations or generally established customs.
2 If the Hotel agrees to special provisions to the extent that they do not violate laws and regulations or customs, such special provisions shall prevail notwithstanding the preceding paragraph.

(Application for an Accommodation Contract)

Article 2 1 A person seeking to apply for an accommodation contract with the Hotel shall provide the following information. In applying, the applicant shall do so after agreeing that these Accommodation Terms and Conditions shall constitute the contract terms.

1. Guest name
2. Accommodation date and scheduled arrival time
3. Accommodation charges (in principle, based on the basic accommodation charges in Appendix Table 1)
4. Other matters deemed necessary by the Hotel

2 If the guest requests to extend the stay beyond the accommodation date set forth in item (2) of the preceding paragraph during the stay, the Hotel shall treat such request as an application for a new accommodation contract at the time the request is made.

(Formation of the Accommodation Contract, etc.)

Article 3 1 The accommodation contract shall be deemed concluded only when the Hotel has accepted the application set forth in the preceding Article. However, this shall not apply if the Hotel proves that it did not accept the application.
2 When the accommodation contract has been concluded pursuant to the preceding paragraph, the guest shall pay, by the date specified by the Hotel, an application deposit determined by the Hotel, up to the amount of the basic accommodation charge for the accommodation period (or 3 days when the period exceeds 3 days).
3 The application deposit shall first be applied to the accommodation charges finally payable by the guest; if a case arises to which the provisions of Articles 6 and 17 apply, it shall be applied in the order of cancellation charges and then compensation, and any remaining balance shall be refunded at the time of payment of charges pursuant to Article 11.
4 If the guest fails to pay the application deposit set forth in paragraph 2 by the date specified by the Hotel pursuant to the same paragraph, the accommodation contract shall lose its effect. This shall apply only when the Hotel has notified the guest to that effect in specifying the due date for payment of the application deposit.

(Special Provision That No Application Deposit Is Required)

Article 4. 1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may agree to a special contract that does not require payment of the application fee mentioned in the same paragraph after the contract is established.
2. If the Hotel did not request payment of the application fee mentioned in Paragraph 2 of the preceding Article or did not specify a payment due date when accepting the application for the accommodation contract, it shall be treated as having agreed to the special contract mentioned in the preceding paragraph.

(Refusal to Enter into an Accommodation Contract)

Article 5 The Hotel may refuse to enter into an accommodation contract in any of the following cases:

1. When the application for accommodation is not in accordance with these Terms and Conditions.
2. When there is no room availability due to full occupancy.
3. When a person seeking accommodation is deemed likely to engage in acts that violate laws and regulations, public order, or good morals in relation to accommodation.
4. When a person seeking accommodation is deemed to fall under (a) or (b) below.
   (a) When the person is a boryokudan (organized crime group; hereinafter “Boryokudan”) as defined in the Act on Prevention of Unjust Acts by Organized Crime Group Members, etc. (Act No. 77 of 1991), a boryokudan member (hereinafter “Boryokudan Member”) as defined in Article 2, item 6 of the same Act, an associate member, a related person, or otherwise falls under antisocial forces.
   (b) When the person belongs to a corporation or other organization whose business activities are controlled by a person falling under (a) above, or to a corporation or other organization among whose officers there is a person falling under (a) above.
5. When a person seeking accommodation has engaged in words or conduct that causes significant nuisance to other guests.
6. When a person seeking accommodation is clearly recognized as a patient with an infectious disease.
7. When the guest is requested to bear a burden related to the stay beyond a reasonable scope.
8. When accommodation cannot be provided due to natural disasters, facility failure, or other unavoidable reasons.
9. When a person seeking accommodation is deemed to be, for example, severely intoxicated and likely to cause significant nuisance to other guests; or when a guest has engaged in words or conduct that causes significant nuisance to other guests.

(Guest’s Right to Cancel the Contract)

Article 6. 1. The Guest may cancel the accommodation contract by notifying the Hotel.
2. If the Guest cancels all or part of the accommodation contract due to reasons attributable to the Guest (except when the Hotel has requested payment of an application fee by specifying a due date as per Article 3, Paragraph 2, and the Guest cancels before that payment), the Hotel shall collect a cancellation fee as set forth in Appended Table 2. However, if the Hotel has agreed to a special contract as per Article 4, Paragraph 1, this shall only apply if the Hotel informed the Guest of the obligation to pay a cancellation fee upon cancellation when agreeing to the special contract.
3. If the Guest does not arrive by 6:00 PM on the day of stay without notice (or 2 hours after the scheduled arrival time if one was specified in advance), the Hotel may treat the accommodation contract as having been cancelled by the Guest.

(The Hotel’s Right to Cancel the Contract)

Article 7 1 The Hotel may cancel the accommodation contract in any of the following cases:

1. When the guest is deemed likely to engage in, or is deemed to have engaged in, acts that violate laws and regulations, public order, or good morals.
2. When the guest is deemed to fall under (a) or (b) below.
   (a) When the guest is a member of an organized crime group, a member of such a group, an associate member, a related person, or otherwise falls under antisocial forces.
   (b) When the guest belongs to a corporation or other organization whose business activities are controlled by a person falling under (a) above, or to a corporation or other organization among whose officers there is a person falling under (a) above.
3. When the guest engages in words or conduct that causes significant nuisance to other guests.
4. When the guest is clearly recognized as a patient with an infectious disease.
5. When the guest is requested to bear a burden related to the stay beyond a reasonable scope.
6. When accommodation cannot be provided due to reasons attributable to force majeure such as natural disasters.
7. When it is recognized that a guest is likely to inconvenience other guests due to severe intoxication, etc.
8. When the guest fails to comply with prohibited matters in the rules of use established by the Hotel (limited to those necessary for fire prevention), such as smoking in guest rooms, tampering with fire-fighting equipment, etc.

2 When the Hotel cancels the accommodation contract pursuant to the preceding paragraph, the Hotel shall not charge for accommodation services, etc. that the guest has not yet received.

(Accommodation Registration)

Article 8 1 On the day of stay, guests shall register the following items at the Hotel’s front desk.

1. Guest’s name, age, gender, address, and occupation
2. For foreign nationals: nationality, passport number, port of entry, and date of entry
3. Departure date and scheduled departure time
4. Other matters deemed necessary by the Hotel

2. If a guest intends to pay the charges under Article 11 by means that may substitute for currency, such as traveler’s checks, accommodation vouchers, or credit cards, the guest shall present them in advance at the time of registration set forth in the preceding paragraph.

(Hours of Guest Room Use)

Article 9 1 The hours during which a guest may use a guest room at the Hotel shall be from 3:00 p.m. to 11:00 a.m. the following morning. However, in the case of consecutive stays, the room may be used all day except on the day of arrival and the day of departure.
2 Notwithstanding the preceding paragraph, the Hotel may accept use of the guest room outside the hours specified in the preceding paragraph. In such cases, the following additional charges will apply:

1. Double / Twin / Superior Twin: ¥2,000/hour
2. Deluxe Twin / Corner Twin / Corner King / Junior Suite: ¥4,000/hour
3. Suite: ¥8,000/hour

(Compliance with Rules of Use)

Article 10: While at the Hotel, guests shall comply with the rules of use established by the Hotel and posted within the premises.

(Payment of Charges)

Article 11 1 The breakdown of accommodation charges, etc. to be paid by the guest and the method of calculation shall be as set forth in Appendix Table 1.
2 Payment of the accommodation charges, etc. in the preceding paragraph shall be made at the front desk at the time of the guest’s departure or when requested by the Hotel, in currency or by traveler’s checks, accommodation vouchers, credit cards, or other methods accepted by the Hotel.
3. Even if the Guest voluntarily does not stay after the Hotel has provided the guest room and it has become available for use, accommodation charges will be collected.

(The Hotel’s Liability)

Article 12. 1. The Hotel shall compensate the Guest for damage caused in the performance of, or due to non-performance of, the accommodation contract and related contracts. However, this shall not apply if the damage is not due to reasons attributable to the Hotel.
2. The Hotel has received the "Pass Mark" (Fire Safety Excellence Mark) from the fire department, and is covered by Ryokan Liability Insurance to deal with any fires or other emergencies.

(Handling When the Contracted Guest Room Cannot Be Provided)

Article 13 1 If the Hotel is unable to provide the guest with the contracted guest room, the Hotel shall, with the guest’s consent, arrange alternative accommodation under as similar conditions as possible.
2 If the Hotel is unable to arrange alternative accommodation notwithstanding the preceding paragraph, the Hotel shall pay the guest compensation equivalent to the cancellation charge, which shall be applied toward the amount of damages. However, no compensation shall be paid if the Hotel is not responsible for the inability to provide the guest room.

(Handling of Valuables and Deposited Items)

Article 14 1 The Hotel will not accept a guest’s items (except as provided in Article 15, paragraph 1), or cash and valuables for safekeeping, under any circumstances.
2 Guests shall keep their own items, valuables, and cash. You may use the security boxes provided in guest rooms or installed in public areas such as the lobby.
3 The maximum amount of damages for which the Hotel shall be liable in connection with loss, damage, theft, etc. of a guest’s items, or cash and valuables shall be ¥50,000, except where the Hotel has intent or gross negligence. However, if the guest did not use the security box described in the preceding paragraph, the Hotel shall bear no responsibility whatsoever.

(Storage of Guests’ Baggage or Personal Effects)

Article 15 1 If a guest’s baggage arrives at the Hotel prior to the guest’s stay, the Hotel will take responsibility for its safekeeping only when the Hotel has agreed in advance of its arrival, and will hand it to the guest when the guest checks in at the front desk. Please note that we do not accept cash or valuables for safekeeping.
2 If, after a guest has checked out, the guest’s baggage or personal belongings are left behind at the Hotel and the owner is identified, the Hotel shall contact the owner and request instructions. However, if no instructions are received or the owner cannot be identified, the items will be kept for 7 days including the day of discovery, and thereafter delivered to the nearest police station.
3 With respect to damage arising from loss, damage, theft, etc. of a guest’s items, or cash and valuables, the provisions of paragraph 3 of the preceding Article shall apply.

(Guest Liability)

Article 16: If the Hotel suffers damage due to the guest’s intent or negligence, the guest shall compensate the Hotel for such damage.

(Disclaimer Regarding Use of Computer Communications)

Article 17: If service is interrupted during use of computer communications due to a system failure or other reasons, the Hotel shall not be liable for any damage incurred by the user as a result. In addition, if the Hotel or a third party suffers damage due to acts the Hotel deems inappropriate in connection with the use of computer communications, you shall compensate for such damage.

(Governing Law / Dispute Resolution Clause)

Article 18 1 These Terms and Conditions shall be interpreted in accordance with the laws of Japan, and the Japanese text shall be the authoritative text. Even if a translation is provided for reference, only the authoritative Japanese text shall have contractual effect, and the translation shall have no effect whatsoever.
2. The Guest and the Hotel agree that the Tokyo District Court shall be the exclusive agreed jurisdictional court of first instance for any disputes arising from or related to this contract.

Appendix Table 1

Breakdown of accommodation charges, etc. (related to Article 2, Paragraph 1 and Article 11, Paragraph 1)

(Note) 1. The basic accommodation charge is based on the price list presented by the Hotel.
2. If tax laws are revised, the revised provisions shall apply.

Appendix Table 2

Cancellation Charge (Related to Article 6, Paragraph 2)

(Note) 1. The percentage (%) is the ratio of the cancellation fee to the basic accommodation charge.
2. If the number of contracted days is shortened, a cancellation fee for one day (the first night) will be collected regardless of the number of days shortened.