ACCOMMODATION
AGREEMENT

(Scope of Application)

Article 1: 1. The accommodation terms and conditions and related contracts concluded between Hotel GrandBach Sendai (hereinafter referred to as “the Hotel”) and guests shall be governed by these Terms and Conditions. Matters not provided for herein shall be governed by laws and regulations or generally established customs.
2. If the Hotel accepts a special agreement within the scope that does not violate laws and regulations or customs, such special agreement shall prevail notwithstanding the preceding paragraph.

(Application for an Accommodation Contract)

Article 2: 1. A person seeking to apply for an accommodation contract with the Hotel shall provide the following information. In applying, the applicant shall do so after agreeing that these Accommodation Terms and Conditions shall constitute the contract terms.

1. Guest name
2. Accommodation date and scheduled arrival time
3. Accommodation charges (in principle, based on the basic accommodation charge in Appendix Table 1).
4. Other matters deemed necessary by the Hotel

2 If the guest requests to extend the stay beyond the accommodation date set forth in item (2) of the preceding paragraph during the stay, the Hotel shall treat such request as an application for a new accommodation contract at the time the request is made.

(Formation of the Accommodation Contract, etc.)

Article 3: 1. The accommodation contract shall be concluded when the Hotel accepts the application set forth in the preceding article; however, this shall not apply if the Hotel proves that it did not accept the application.
2. When the accommodation contract is concluded pursuant to the preceding paragraph, the guest shall pay, by the date specified by the Hotel, an application deposit determined by the Hotel up to the amount of the basic accommodation charge for the accommodation period (or 3 days if the period exceeds 3 days).
3. The application deposit shall first be applied to the accommodation charges ultimately payable by the guest; if a case arises to which Article 6 and Article 17 apply, it shall then be applied in the order of cancellation charges and then compensation, and any remaining balance shall be refunded at the time of payment of charges under Article 11.
4. If the guest fails to pay the application deposit in Paragraph 2 by the date specified by the Hotel pursuant to that paragraph, the accommodation contract shall lose its effect. This shall apply only if the Hotel has notified the guest to that effect when specifying the due date for payment of the application deposit.

(Special Provision That No Application Deposit Is Required)

Article 4: 1. Notwithstanding Article 3, Paragraph 2, the Hotel may accept a special agreement that no application deposit is required after the contract is concluded.
2. If the Hotel did not request payment of the application fee mentioned in Paragraph 2 of the preceding Article or did not specify a payment due date when accepting the application for the accommodation contract, it shall be treated as having agreed to the special contract mentioned in the preceding paragraph.

(Refusal to Enter into an Accommodation Contract)

Article 5: The Hotel may refuse to enter into an accommodation contract in the following cases:

1. When the application for accommodation is not in accordance with these Terms and Conditions.
2. When there are no rooms available due to full occupancy.
3. When a person seeking accommodation is deemed likely to engage in acts that violate laws and regulations, public order, or good morals in relation to accommodation.
4. When the person intending to stay is recognized as falling under any of the following (a) or (b):
   (a) Organized crime groups as defined in the Act on Prevention of Unjust Acts by Organized Crime Group Members (Act No. 77 of 1991) (hereinafter referred to as "Organized Crime Groups"), members of organized crime groups as defined in Article 2, Item 6 of the same Act (hereinafter referred to as "Members"), quasi-members, or affiliates of organized crime groups, or other anti-social forces.
   (b) When the person falling under (a) above is a corporation or other organization whose business activities are controlled by such persons, or a person belonging to a corporation or other organization where any of its officers fall under (a) above.
5. When a person seeking accommodation has engaged in words or conduct that causes significant nuisance to other guests.
6. When a person seeking accommodation is a patient with a designated infectious disease, etc.
7. When the guest is requested to bear a burden related to the stay beyond a reasonable scope.
8. When accommodation cannot be provided due to natural disasters, facility failure, or other unavoidable reasons.
9. When a person seeking accommodation is deemed to be, for example, severely intoxicated and likely to cause significant nuisance to other guests; or when a guest has engaged in speech or conduct that causes significant nuisance to other guests.

(Guest’s Right to Cancel the Contract)

Article 6: 1. Guests may cancel the accommodation contract by notifying the Hotel.
2. If a guest cancels all or part of the accommodation contract due to reasons attributable to the guest (excluding cases where the Hotel, pursuant to Article 3, Paragraph 2, has specified a due date for the application deposit and requested payment, and the guest cancels the accommodation contract before making such payment), the Hotel will charge a cancellation fee as set forth in Appendix Table 2. However, where the Hotel has accepted a special agreement under Article 4, Paragraph 1, this shall apply only if, in accepting such special agreement, the Hotel has notified the guest of the obligation to pay a cancellation fee in the event the guest cancels the accommodation contract.
3. If a guest does not arrive by 9:00 PM on the day of stay without contacting the Hotel (or, if an expected arrival time has been specified in advance, by the time that is 2 hours after such specified time), the Hotel may treat the accommodation contract as having been canceled by the guest.

(The Hotel’s Right to Cancel the Contract)

Article 7: 1. The Hotel may cancel the accommodation contract in the following cases:

1. When it is recognized that a guest is likely to commit, or has committed, an act in violation of laws and regulations, public order, or good morals.
2. When the Guest is recognized as falling under any of the following (a) or (b):
   (a) Organized crime groups, members, quasi-members, or affiliates of organized crime groups, or other anti-social forces.
   (b) When the person falling under (a) above is a corporation or other organization whose business activities are controlled by such persons, or a person belonging to a corporation or other organization where any of its officers fall under (a) above.
3. When the guest engages in words or conduct that causes significant nuisance to other guests.
4. When the guest is a patient, etc. with a specified infectious disease.
5. When the guest is requested to bear a burden related to the stay beyond a reasonable scope.
6. When accommodation cannot be provided due to reasons attributable to force majeure such as natural disasters.
7. When it is recognized that a guest is likely to inconvenience other guests due to severe intoxication, etc.
8. When the guest fails to comply with prohibited matters in the rules of use established by the Hotel (limited to those necessary for fire prevention), such as smoking in guest rooms, tampering with fire-fighting equipment, etc.

2 When the Hotel cancels the accommodation contract pursuant to the preceding paragraph, the Hotel shall not charge for accommodation services, etc. that the guest has not yet received.

(Accommodation Registration)

Article 8: 1. On the day of stay, guests shall register the following items at the Hotel front desk.

1. Guest’s name, age, gender, address, and occupation
2. For foreign nationals: nationality, passport number, port of entry, and date of entry
3. Departure date and scheduled departure time
4. Other matters deemed necessary by the Hotel

2. If a guest intends to pay the charges under Article 11 by means that may substitute for currency, such as traveler’s checks, accommodation vouchers, or credit cards, the guest shall present them in advance at the time of registration set forth in the preceding paragraph.

(Hours of Guest Room Use)

Article 9: 1. The hours during which guests may use guest rooms at the Hotel shall be from 3:00 PM to 11:00 AM the following morning. However, in the case of consecutive stays, guests may use the room all day except on the day of arrival and the day of departure.
2. Notwithstanding the preceding paragraph, the Hotel may accommodate use of guest rooms outside the hours specified therein. In such cases, the following additional charges will apply:

1. Up to 2:00 PM: ¥1,000 per hour
2. After 2:00 PM: 100% of the room rate

(Compliance with Rules of Use)

Article 10: While at the Hotel, guests shall comply with the rules of use established by the Hotel and posted within the premises.

(Payment of Charges)

Article 11: 1. The breakdown of accommodation charges, etc. to be paid by the guest and the method of calculation shall be as set forth in Appendix Table 1.
2. Payment of the accommodation charges, etc. in the preceding paragraph shall be made at the front desk, at the time of the guest’s departure or when requested by the Hotel, in currency or by traveler’s checks, accommodation vouchers, credit cards, or other methods accepted by the Hotel in lieu thereof.
3. After the Hotel has provided a guest room to the guest and it is available for use, accommodation charges will be charged even if the guest voluntarily does not stay.

(The Hotel’s Liability)

Article 12: 1. The Hotel shall compensate for damage incurred by a guest in the performance of the accommodation contract and related contracts, or due to non-performance thereof; however, this shall not apply if such damage is not attributable to the Hotel.
2. The Hotel is enrolled in innkeeper’s liability insurance to respond to unforeseen fires, etc.

(Handling When the Contracted Guest Room Cannot Be Provided)

Article 13: 1. If the Hotel is unable to provide the contracted guest room, the Hotel shall, with the guest’s consent, arrange alternative accommodation under the same conditions as far as possible.
2. If the Hotel is unable to arrange alternative accommodation notwithstanding the preceding paragraph, the Hotel shall pay the guest compensation equivalent to the cancellation charge, which shall be applied toward the amount of damages. However, no compensation shall be paid if the inability to provide the guest room is not attributable to the Hotel.

(Handling of Valuables and Deposited Items)

Article 14: 1. The Hotel will not accept guests’ items (excluding Article 15, Paragraph 1), cash, or valuables for safekeeping under any circumstances.
2. Guests shall keep their own items, valuables, and cash. You may use the in-room security box.
3. Regarding damage arising from loss, damage, theft, etc. of a guest’s items, cash, or valuables, the Hotel’s liability for damages shall be limited to a maximum of ¥50,000, except where the Hotel has intent or gross negligence. However, if the guest did not use the security box in the preceding paragraph, the Hotel shall bear no responsibility whatsoever.

(Storage of Guests’ Baggage or Personal Effects)

Article 15: 1. If a guest’s baggage arrives at the Hotel prior to the stay, the Hotel will store it responsibly only if the Hotel has agreed prior to its arrival, and will hand it over when the guest checks in at the front desk. Please note that we do not accept cash or valuables for safekeeping.
2. If, after checkout, a guest’s baggage or personal belongings are left behind at the Hotel and the owner is identified, the Hotel shall contact the owner and request instructions. However, if there are no instructions from the owner or the owner cannot be identified, the Hotel will store the item for 7 days including the day it is found, and thereafter deliver it to the nearest police station.
3. With respect to damage arising from loss, damage, theft, etc. of a guest’s items, cash, or valuables, the provisions of Article 3 of the preceding article shall apply.

(Guest Liability)

Article 16: If the Hotel suffers damage due to the guest’s intent or negligence, the guest shall compensate the Hotel for such damage.

(Disclaimer Regarding Use of Computer Communications)

Article 17: If service is interrupted during use of computer communications due to a system failure or other reasons, the Hotel shall not be liable for any damage incurred by the user as a result. In addition, if the Hotel or a third party suffers damage due to acts the Hotel deems inappropriate in connection with the use of computer communications, you shall compensate for such damage.

(Governing Law / Dispute Resolution Clause)

Article 18: 1. These Terms and Conditions shall be interpreted in accordance with the laws of Japan, and the Japanese text shall be the authoritative text. Even if a translation is provided for reference, only the Japanese authoritative text shall have contractual effect, and the translation shall have no effect whatsoever.
2. The Guest and the Hotel agree that the Tokyo District Court shall be the exclusive agreed jurisdictional court of first instance for any disputes arising from or related to this contract.

Appendix Table 1

Breakdown of accommodation charges, etc. (related to Article 2, Paragraph 1 and Article 11, Paragraph 1)

(Notes) 1. The basic accommodation charge shall be based on the rate schedule presented by the Hotel.
2. If tax laws are revised, the revised provisions shall apply.

Appendix Table 2

Cancellation Charge (Related to Article 6, Paragraph 2)

(Notes) 1. “%” indicates the ratio of the cancellation charge to the basic accommodation charge.
2. If the number of contracted days is shortened, a cancellation charge for one day (the first night) will be collected regardless of the number of days shortened.