For Guests Requesting Accommodation for Food Allergies

Thank you very much for your continued patronage of Hotel GrandBach Tokyo Ginza.
If you have food allergy symptoms, please inform us at the time of reservation.
For the nine specified allergens (eggs, milk, wheat, shrimp, crab, buckwheat, peanuts, walnuts, cashew nuts), we will provide dishes prepared with every effort to remove the relevant ingredients; however, as all food and beverages are handled in the same environment, we cannot guarantee the complete removal of allergens.
If this may cause concern due to the inability to guarantee allergen removal, we may, with your safety as our top priority, be obliged to decline to provide meals.
Please also note that we are unable to accommodate requests for foods other than the nine specified allergens.
In light of the above, we kindly ask that you make the final decision when using the restaurant and other facilities.